Privacy Policy for Sunset Plumbing

Last updated 6/10/2025

This privacy notice for Sunset Plumbing LLC describes how and why we might collect, store, use, and/or share your information when you use our services, such as when you:

Visit our website at https://sunsetplumbingutah.com/
Engage with us in other related ways, including sales, marketing, or events.
Opt in to receive Short Message Service (SMS) text messages from us.

Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have questions or concerns, please get in touch with us at hello@sunsetplumbingutah.com.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, or opt in to receive SMS messages, we may process personal information depending on how you interact with Sunset Plumbing LLC and the Services, your choices, and the products and features you use. This includes mobile phone numbers if you opt in for SMS communications. Learn more about the personal information you disclose to us.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we receive any information from third parties? We do not receive any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you (including via SMS if you’ve opted in), for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason. Learn more about how we process your information.

In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties. Importantly, your mobile phone information collected for SMS communications will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. Learn more about when and with whom we share your personal information.

How do we keep your information safe? We have organizational and technical processes and procedures to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information, including the right to opt out of SMS messages. Learn more about your privacy rights.

How do you exercise your rights? The easiest way is to submit a data subject access request or contact us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what Sunset Plumbing LLC does with any information we collect? Review the privacy notice in full.

TABLE OF CONTENTS
(This section remains the same, but ensure the new SMS-related information is findable, perhaps under “WHAT INFORMATION DO WE COLLECT?” and “HOW DO WE PROCESS YOUR INFORMATION?” “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?” and especially “WHAT ARE YOUR PRIVACY RIGHTS?”)

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

We collect personal information that you voluntarily provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, when you opt in to receive SMS messages from us, or otherwise when you contact us.

Personal Information Provided by You. The personal information we collect depends on the context of your interactions with us and the Services, your choices, and the products and features you use. The personal information we collect may include the following:

• Names
• Phone numbers (including mobile phone numbers for SMS communications if you opt in), mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
• Email addresses
• Mailing addresses

Sensitive Information. We do not process sensitive information.

Information automatically collected

Some information—such as your Internet Protocol (IP) address and/or browser and device characteristics—is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:
(This sub-section: Log and Usage Data, Device Data, Location Data, remains the same)

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To deliver and facilitate the delivery of services to the user. We may process your information to provide you with the requested service.
• To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
• To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
  We may process your information to fulfill and manage your orders, payments, returns, and exchanges through the Services.
• To request feedback. We may process your information when necessary to request feedback and contact you about using our Services.
• To send you marketing and promotional communications (including via SMS). We may process the personal information you send us for our marketing purposes, if this is by your marketing preferences. If you opt to receive SMS messages, we will use your mobile phone number to send you promotional and informational texts. You can opt out of our marketing emails and SMS messages anytime. See “WHAT ARE YOUR PRIVACY RIGHTS?” below for more information.
• To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.
• To post testimonials. We post testimonials that may contain personal information about our services.
  We aim to evaluate and improve our services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and evaluate and improve our Services, products, marketing, and your experience.
• To identify usage trends. We may process information about how you use our Services to better understand how they are used so we can improve them.
• To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share information in specific situations described in this section and/or with the following categories of third parties. However, your mobile phone information provided for SMS communications will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. 

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf and require access to such information to do that work. This includes service providers who assist us in delivering SMS messages if you have opted in. We have contracts with our third parties, which are designed to help safeguard your personal information. This means they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us, and specifically for mobile phone information collected for SMS, they will not use it for their own marketing or promotional purposes or share it with other third parties for such purposes. They also commit to protecting the data they hold on our behalf and retaining it for the period we instruct. The categories of third parties we may share personal information with are as follows:
(List of categories remains the same)

We may also need to share your personal information in the following situations:
(Business Transfers and When we use Google Maps Platform APIs sections remain the same)

(Sections 4, 5, 6, 7 remain largely the same, but you’ll see an addition in Section 8)

4. WHAT ARE YOUR PRIVACY RIGHTS?

You may review, change, or terminate your account anytime. You can also opt out of marketing communications, including SMS messages.

We only serve the state of Utah, located in the United States of America. However, if you are in the EEA or UK and believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or the UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we rely on your consent to process your personal information (which may be express and/or implied consent depending on the applicable law), including your consent to receive SMS messages, you can withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below, or by following the opt-out instructions provided in SMS messages.

However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying “STOP” or “UNSUBSCRIBE” (or other designated keywords) to the SMS messages that we send, or by contacting us using the details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages necessary for your account’s administration and use, respond to service requests, or for other non-marketing purposes.

(Cookies and similar technologies section remains the same)

If you have questions or comments about your privacy rights, email us at hello@sunsetplumbingutah.com.